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Only this international information page is translated. Linked pages are mainly in Japanese.

PATIENT INFORMATION

For International Residents and Visitors to Japan

Important information for international patients

Language requirements for dental care

The following requirements apply to both international residents living in Japan and travelers visiting Japan.

Basic communication in Japanese is required to receive dental care at our clinic.
If you cannot communicate adequately in Japanese, you must be accompanied at every appointment by someone who can interpret accurately between Japanese and your language. Please make sure this person can help you understand our explanations and clearly communicate your symptoms, questions, and wishes to our dental team.
We do not provide dental care that relies solely on translation apps on smartphones, tablets, or other devices. These apps may lead to misunderstandings between you and our dental team about important medical information, including explanations about your treatment.

This page provides information in English; it does not mean that consultations are available in English. Thank you for your understanding and cooperation.

Illustrated guide showing that basic direct communication in Japanese is acceptable, communication without understanding is not acceptable, translation apps alone are not accepted, and an accompanying interpreter is required when needed.

Appointments by telephone

Our clinic operates by appointment only. Appointments can only be made by telephone. Please call 075-205-0018 during opening hours. Online booking is not available.

Calls cannot be answered during lunch break (13:00–14:15, Japan time) or outside telephone reception hours.

Before your visit

Please arrive at least five minutes before your appointment. Your appointment time is the scheduled start of treatment. If you arrive late, we may need to reschedule.

Please bring documents showing your health insurance eligibility and information about any medicines you take. Tell us about allergies and relevant medical conditions.

Location and opening hours

449-1 Kajiyacho, Shimogyo-ku, Kyoto, ACCU Nishinotoin 101.
Monday, Wednesday, Thursday and Friday: 9:00–13:00 / 14:30–18:30.
Saturday: 9:00–13:00.
Closed on Tuesdays, Sundays, public holidays and Saturday afternoons.

Access / アクセス →

First visit

What to bring and how your visit proceeds. (Japanese page)

Treatments

See our treatment information. (Japanese page)

RESERVATION

Appointments & inquiries

Appointments are required. Please call during opening hours.

075-205-0018 ↗Calls cannot be answered during lunch break (13:00–14:15, Japan time) or outside telephone reception hours. First visit (Japanese) → Access & hours →